Help with stop losing new leads

Stop losing good contractor enquiries before your team can work them.

CSS gives every new lead a visible next step, a clear owner, and a response path that does not depend on someone remembering later.

Check your leads

The problem

The cost is not just a missed notification.

When an enquiry waits, the customer keeps looking. A strong opportunity can disappear before an estimator has even seen the details.

Why it happens

New leads arrive into a busy day.

Calls, inboxes, forms, and messages are handled in different places. Without ownership and a deliberate response path, speed depends on luck.

How CSS helps

Install a defined contractor lead-response workflow.

CSS captures the enquiry from your website, assigns the next action, and keeps the customer moving toward a useful conversation.

  1. 01Lead
  2. 02Response
  3. 03Follow-up
  4. 04Estimate
  5. 05Quote
  6. 06Agreement
  7. 07Deposit
  8. 08Booking
  9. 09Project
  10. 10Completion

A new enquiry has an owner, a visible status, and a next response rather than an untracked notification.

Lead Leakage Calculator

Estimate what unworked enquiries may be worth.

This is a planning estimate, not a claimed result. Adjust the inputs to match your business.

Estimated monthly opportunity to review: $14,000

Assumption: each unworked enquiry represents one potential average-value job. It does not predict revenue or conversion.

See pricing and get 14 days free

14 days free

See if this works for your team.

Start with one part of your customer journey. We will agree what needs to get better before you begin.

See price and get 14 days free